Terms of service

Overview

This store is operated by QC Property Ventures, LLC, which trades as Two Tails. Throughout these terms, the words "we", "us", and "our" refer to QC Property Ventures, LLC. We offer this website, including all information, tools, and products available from it, to you on the condition that you accept all of the terms, conditions, policies, and notices stated here.

By visiting our store or buying something from us, you agree to be bound by these terms of service. If you do not agree to all of these terms, then you should not use the site or buy from it.

We may update these terms from time to time. It is your responsibility to check this page for changes, and your continued use of the site after we post a change means that you accept it.

Our store is hosted on Shopify Inc., which provides the online commerce platform that allows us to sell our products to you.

Who can use this store

You must be at least the age of majority in your state of residence in order to buy from this store, or you must have the consent of a parent or guardian. You may not use our products for any illegal or unauthorized purpose, and you may not break any law in your jurisdiction while using the service.

General conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without our express written permission.

You understand that your content, not including credit card information, may be transferred unencrypted and may involve transmission over various networks. Credit card information is always encrypted during transfer.

Accuracy of information on this site

We are not responsible if information on this site is not accurate, complete, or current. The material here is provided for general information only, and you should not rely on it as the sole basis for a decision. Any reliance on the material is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We may change the contents of this site at any time, but we have no obligation to update any information on it.

Products, pricing, and availability

Our products are available exclusively online through this store. Product images are representative, and colors may appear differently on your screen than they do in person.

We may limit the quantities of any product we offer, and we may discontinue any product at any time. Prices are subject to change without notice.

We have made every effort to display our products accurately, but we do not warrant that any product will meet your particular expectations, or that any error in the service will be corrected.

Fulfillment by third parties

Our products are shipped by third party fulfillment partners rather than from our own warehouse. Delivery times, packaging, and choice of carrier are handled by those partners. This is why our shipping windows are longer than those of large domestic retailers, and why items in the same order can arrive separately. Our shipping policy sets out the current windows.

Errors, inaccuracies, and omissions

Occasionally there may be information on our site or in the service that contains a typographical error, an inaccuracy, or an omission relating to a product description, price, promotion, offer, shipping charge, transit time, or availability. We reserve the right to correct any error, inaccuracy, or omission, and to change or update information or cancel orders if any information in the service is inaccurate at any time without prior notice, including after you have submitted your order.

Billing and account information

You agree to provide current, complete, and accurate purchase and account information for every purchase made at our store. You agree to update your account and other information promptly, including your email address and your payment details, so that we can complete your transactions and contact you as needed.

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Optional tools and third party links

We may provide you with access to third party tools which we neither monitor nor have any control or input over. You acknowledge that we provide access to such tools on an as is basis, without any warranties or conditions of any kind, and that we have no liability arising from your use of them.

Certain content and products available through our service may include material from third parties, and links on this site may take you to sites that are not affiliated with us. We are not responsible for the content or accuracy of any third party site, and we do not warrant any third party material.

Personal information

Your submission of personal information through this store is governed by our privacy policy.

Prohibited uses

In addition to the prohibitions set out elsewhere in these terms, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulation or law, to infringe our intellectual property rights or those of any other party, to harass or discriminate, to submit false or misleading information, to upload viruses or any other malicious code, to collect or track the personal information of others, to send spam, to scrape the site, for any obscene or immoral purpose, or to interfere with the security features of the service. We reserve the right to end your use of the service for breaking any of these prohibitions.

Products are for pets, and you are responsible for supervision

Our products are accessories and equipment for cats and dogs. No toy, bowl, grooming tool, or wearable item is a substitute for supervision or for veterinary care. Please inspect any item before you give it to your animal, check it regularly for wear, and stop using it if it is damaged. If your animal is unwell or injured, please speak to a veterinarian rather than relying on anything you read on this site.

Disclaimer of warranties and limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or free of error, and we do not warrant that the results obtained from the use of the service will be accurate or reliable.

You agree that we may remove the service for indefinite periods of time, or cancel the service at any time, without notice to you.

You expressly agree that your use of the service is at your sole risk. The service and all products delivered to you through the service are provided on an as is and as available basis, except where we have expressly stated otherwise.

In no case shall QC Property Ventures, LLC, or our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or from any product procured using the service. Where a jurisdiction does not allow the exclusion or the limitation of liability for consequential damages, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless QC Property Ventures, LLC and our affiliates, partners, officers, directors, agents, contractors, suppliers, and employees from any claim or demand, including reasonable legal fees, made by any third party because you breached these terms of service or the documents they incorporate by reference, or because you violated any law or the rights of a third party.

Severability

If any provision of these terms of service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed from these terms. Severance of a provision does not affect the validity of any remaining provision.

Termination

The obligations and liabilities incurred by both parties before the termination date survive the termination of this agreement for all purposes. These terms are effective unless and until they are terminated by either you or us. You may terminate them at any time by telling us that you no longer wish to use our service, or by ceasing to use our site.

Entire agreement

Any failure by us to exercise or enforce any right or provision of these terms shall not be a waiver of that right or provision. These terms of service, together with any policies we post on this site, make up the entire agreement between you and us, and they govern your use of the service. Any ambiguity in the interpretation of these terms shall not be construed against the drafting party.

Governing law

These terms of service, and any separate agreements by which we provide you services, are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

Changes to these terms

You can review the most current version of these terms of service at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates to our website. Your continued use of the website after we post any change means that you accept those changes.