Your tracking number is in the shipping confirmation email we send the moment your order leaves the warehouse. Open that email and click the tracking link. That is the fastest and most current view of where your parcel is.
If the tracking is not updating
Tracking often takes 2 or 3 days to start showing movement after you get the email. Our parcels travel internationally before they reach the domestic carrier, and the first scans can be slow to appear. This is normal, and it is not a sign that anything has gone wrong.
If you ordered more than one thing
Items can ship separately and arrive on different days, so you may have more than one tracking number. Each one covers a different parcel.
If you cannot find the email
Please check your spam or promotions folder first, because shipping notifications land there more often than you would expect. If it is not there, email qcpventures@gmail.com with the name and the email address you used at checkout, and we will resend it.
If it has been a while
If your order has passed 20 business days from the ship date with no tracking movement at all, please email qcpventures@gmail.com. We will chase it with the supplier, and we will either get it moving or refund you.